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Our Business hours are:

  • 8 am to 5:30 pm Monday through Friday

  • 8 am to Noon Saturday

  • Toll Free Phone #800-431-5768 from the US or Canada

  • Our Fax Phone is 716-478-0059 (24 hours a day, 365 days a year)

  • Email us at customerservice@lincolnpublishing.com

Payment:

We accept VISA & Master Card through our secure web site or by phone, fax, postal mail, and e-mail.

You may mail cash, check, money order or credit card payment to:
Lincoln Publishing Co
5460 Pinecrest Drive
Lockport, NY  14094
USA

Returns:

Your total satisfaction is very important to us. If you question whether a particular book is right for your needs, Please call us at 800-431-5768  toll free in the USA and Canada or at 716-478-0059 or e-mail us with your question or concern and we will answer your question with in 24 hours or less.

All returns honored within 30 days of delivery; with reason provided and in the same condition as originally supplied. Click here for a return form.

There is a restocking fee on all returned books without a valid reason of 20% percent. Return shipping costs are the responsibility of the sender. We do not except returns sent COD.

Please call us or email us before returning an item. Let us know the reason for any dissatisfaction so that we may learn from any mistakes, and do better for you the next time.

Damaged Items:   Inspect any opened or damaged boxes, report damage to the carrier and file a claim.  Notify us by phone or e-mail of the damage.  When we receive back the damaged book(s) we will ship replacements to you.

Feed Back:  Tell us what you think of our web site, our service or any suggestions you may have to make this site easier to use or how we can make your order experience better. Email us at customerservice@lincolnpublishing.com.

    

 

 
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